Day & Age Terms of Trade
By using www.dayandage.co.nz you agree that you have read, understood and accepted these terms and conditions. All website transactions with Day and Age will be in accordance with these terms and conditions. Day and Age is owned by Domestic Agencies Ltd.
Day and Age has the discretion to decline any order placed or cancel any order for any reason. Whilst every effort is made to ensure prices are always correct on our website, mistakes can occur from time to time. If this is the case, Day and Age will notify you of the error and you will then have the choice to either accept the correct price or to cancel your order. Transactions will appear on your credit card statement as Day and Age for any transactions through this website.
Please keep your login and password safe; customers are liable for every order made under their login.
All prices displayed on our website are in NZ Dollars and include GST.
Day and Age use Payment Express DPS for all online credit card payments. We do not collect or store any credit card information. When making a purchase you will be directed to a secure webpage hosted by DPS to enter your payment details. DPS is New Zealand's largest and most preferred gateway provider.
We will endeavour to dispatch all orders received within 3-4 working days of receiving payment for your order. If the requested product is out of stock, you will be notified and will be extended the option to cancel, change your order or wait for the product to become available.
We use SweetSpot for delivery of goods. Shipping is free in New Zealand for all orders. We do not deliver to overseas addresses.
Please beware we cannot deliver to PO Box addresses, and if delivering to an apartment building the courier will not be able to leave goods.
If you receive a product that is damaged, faulty or sent in error please contact us within 7 days. We expect the product to be returned to us ‘unused’, in its original packaging, using the same method as the initial delivery. If your returns request is approved, a replacement will be sent or a refund will be made.
Items should be returned to: Day and Age, 44 Walls Road, Penrose, Auckland 1642 (09 525 0127)
We respect your privacy. We will never disclose, share or sell your email address or other contact information to any other company. We only collect this information in order to be able to process your order and to make it easier for you when you re-order. All information about you will remain strictly confidential. Should you ever want your details removed from our database, simply let us know and we will process your request immediately.